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I was part of the GB as well. After a lot of im'ing back & forth (over the course of 3-4 weeks), I finally got my deposit back. They were never available on the phone when I call, but that's due to them being on the east coast & I'm usually calling later in the afternoon when I have time.
have you tried im'ing or calling their shop? Eddie or someone else @ the shop is usually on the AIM they have listed here on Zilvia.
I know a lot of people like them (hence me placing a deposit on the GB) and they are probably a good shop, but it's really hard to recommend a shop when they are not very proactive about updating and taking care of their customers. It wasted a lot of my time just getting any bit of information at all.
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