i know i am posting on old thread. I ordered a turbo elbow from ssautochrome about a week ago ...didnt hear anything so I emailed them today with my order number and the info on the receipt to ask what the deal was. They then told me they dont have the product I ordered. They have something similar and asked if I would like them to ship that out to me tomorrow..(a fucking week goes by and I have to contact them to find out they dont have it). I told them I need the part by thursday since the dont have what i ordered to send the other style to me and overnight it please (I dont think that would be to much to ask since I ordered a week ago and businesses should try to have good customer service). They said they will not overnight it they rather give me my money back. I wish I would have done a little more research on them. I would not have bought it. I heard about there the craftmanship of the products they sell isnt really the greatest but how much can you mess up a 8 inch pipe with two flanges on it. Obviously they dont give a shit about customer service or product quality. Last time ill buy something from them. The customer service there is at the top of a shit list.
|