I think it's time to reiterate how the review section works.
http://zilvia.net/f/showthread.php?t=83800
That means this is the place for people that have had actual experiences to post them for others to see and use when deciding whether or not to deal with the reviewer in the future.
This is not the place for the peanut gallery to chime in with their comments and opinions. It does noting to further the discussion and muddies the waters. We have had numerous problems with witch hunts, white knighting and chicken little's in the past. These rules have been in place for many years for this reason.
Please respect these rules and only post your legitimate dealings with people and company's. Any commentary or debate will be deleted. Repeated abuse will get you banned from the marketplace.