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I would NOT hit the starter if I were you...that will more likely do more harm than good. It's nothing mechanical though, it has to be electrical because anything mechanical (with the acception of a seized engine) will at least turn over the engine, it just won't start. Do you get any noise whatsoever?
I've never heard of kragen before so I'm just going to guess that it's a local mechanic shop. Out of curiosity, why didn't you have them find out the problem? Watch and learn my friend, that's the best way to figure out how to diagnose a problem.
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