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Newest info from Matt@nistune.
The error message the user had (that steve shadows was going to tune the car for and had trouble with) has opened too many address files looking around at stuff, or its possible that the person he bought the license from has done this. Since this is a single user license and the software detected that it was being used commercially (or so it seemed) it had shut itself down.
Matt gave me instructions for me to pass on to the current license holder in order to make the program work correctly once again.
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