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Oh yeah, I'll absolutely agree with you on that one.
Lol, if you think that's bad, try dealing with a tech company on an ongoing basis at work.
One of the companies I worked at in the past, had a data management 'vendor' tech-support center in India.
Nobody at our company could decipher a single email from 'Bob' or 'Dave'.
What our employer thought he could save,
he ended up spending much more in the long run & frustrating himself.
I'm sure we're not the only ones concerned with outsourced customer service.
I've always thought a product is only as good as the service behind it.
Whether or not other consumers are willing to pay that premium is another thing.
Most customers are also pretty stingy with spending for quality, to be fair.
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