Quote:
Originally Posted by j20accord00
you need some type of evidence (pictures, phone calls, ect)
after gathering that info and having them on tape saying how they aren't going to help you, just present what info you put together and "threaten" without actually threatening them that you are going to contact the BBB with your evidence and at that point you should have them offering your pretty much whatever you want.
thats how I would handle that. Get them on the phone and record it, basically try to get the information that you need and think would help you. and you should be alright.
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I agree with this. Gather any and all info you can showing how you got ripped off, price out all the parts still required, tally it all up, and present your case to the company first.
Say "look, this is what I'm going to be taking to my lawyer and to the better business bureau. As you can see, i have a ton of proof. If we take this as far as Im willing to go with it, you will lose in court. No questions asked. Why dont we just be smart about this, and work it out like civil adults? We can take this to court, and BELIEVE me I WILL, but in the end it'll just cost both of us more money to make you hand over what you already owe to me. Be smart about this, and settle outside of court."
As soon as they hear the word "lawyer," theyll probably cave. If they dont, take it to the BBB. That costs you nothing, and the BBB will contact them. When they start getting phone calls from the BBB, maybe theyll take you a little more seriously. And if that doesnt work, file a small claims suit.