jspecdirect.com
If you talking about JSpecdirect/Agency power I've deal with them/him on two occasions. First ,like you I ordered a waterneck adapter got a notice it was shipped but without a tracking number. I though it was odd but I waited 2 weeks before I emailed and ended up calling. First off the guy alternates between a hotmail and a yahoo E-mail account, which I learned after calling. (Flag 1) When I finally contacted him via phone I learned the part never got shipped. When I asked where was the disconnect I got a "I don't know" answer with I don't give a sh&t vibe. (Flag 2) Now I know stuff happens but IMO if you run a buisness you should find out why mistakes happen so it doesn't become a trend. He did refund shipping. I got my part as advertised. The waterneck fits an S14 but you need to make a different spacer and with the adapters I brought was a tight fit. If I had to do it again I'd cut my hoses and add a coupler like the Stance/DIF models. He even told me he never test fitted it on an S14.(Flag 3) The second occasion I was looking for a part on E-bay, I found it under a seller named Jap recycling. I emailed the seller cause the ad looked shady. As typing this I still didn't get a reply, so some research led back to Jspecdirect/Agency Motorsports. Since this is a hard part to get I decided to ask anyway. I called the company and the same guy answered. I asked him about the auction he confirmed it was his and I asked if he actually had the part in hand and the condition. He had no clue, and it turned out he never had the part. Now again, I asked how can you post something on EBay you don't have or know nothing about? I got the same " I don't know" verbal with the I don't give a damn vibe. He removed the ad after I asked and it disappeared while I was on the phone.
These are my dealings with him, Im not saying he is a bad guy, you the reader be the judge. But after reading this if you get the same vibe them obvious its not me. To be honest don't think he is out to screw anyone he is just probably overwhelmed and needs some organization,manpower & manangement. But when I send my money I expect what I paided for in a reasonable time. And if something goes wrong just let me know before I let you know. FRSport and Phase2 do a good job on keeping their customers informed so it's not hard. E is a Zilvia member by the way but I forgot his SN. If its not the same guy mods delete the post or I can make a new thread for the company.