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Been doing business with VR for about 5 years now (they have changed their business name 2 times since then).
Great service, better prices, and cool workers.
Only issues I have found was miscommunication. I've had 2 times where I asked specifically for something to be done and the opposite was displayed during pick-up. Shit happens so I am not mad. Just had to wait a tad longer to get what I wanted. No issues with that either.
Just be sure 100% what you want and put it on document for them.
Case in point:
I asked for a face to be painted a special color, due to miscommunication. They assumed I asked for the face to be painted and the spokes/rivet area to be painted a neutral color. I corrected this and demanded it be done correctly.
They obliged and I am loving life. Would def do more service again.
Overall for an asian backed automotive company, their customer service is good.
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