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Yeah, since March is nuts. I think you did the right thing by "blowing him up" and giving him the opportunity to rectify the situation before taking it to the public forum. The bottom line is your the customer, it's your property, you want it back he sends it back...no questions asked simple as that. Do what every other reputable craftsman or tradesman does when they are backed up...stop taking more work until you cleared your backlog.
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