Zilvia.net Forums | Nissan 240SX (Silvia) and Z (Fairlady) Car Forum - View Single Post

Feint Movement · 03-13-2014, 04:34 PM

Seems like getting responses from Kunio lately has been difficult? When I first inquired about some UpGarage coilovers a few months ago, I was very impressed by the amount of information and knowledge he shared with me on the 2 different lines they offered.

I put in a order for a 326 spoiler and some DMax marker lights over 2 months ago. He promptly emailed me saying they were back ordered and I could wait 4-6 weeks or cancel. I said i'd wait. Come 7 weeks later.... This is where service goes down hill, I try contacting them about the status of my order, no response from initial e-mail, tried calling many times but always just get a voice-mail, finally get a response after my third email with Kunio saying, no spoiler yet, but he'd call 326 in the morning and get back to me. That was last Wed, tried emailing again 2 days ago, still nothing... So right now i'm still out $350 with no product in my hands. Have to say I'm disappointed.

Edit: Finally got my reply on Thursday night and had my order refunded.

03-13-2014, 04:34 PM	#9
Feint Movement Join Date: Apr 2007 Location: Calgary Age: 35 Posts: 27 Trader Rating: (1)	Seems like getting responses from Kunio lately has been difficult? When I first inquired about some UpGarage coilovers a few months ago, I was very impressed by the amount of information and knowledge he shared with me on the 2 different lines they offered. I put in a order for a 326 spoiler and some DMax marker lights over 2 months ago. He promptly emailed me saying they were back ordered and I could wait 4-6 weeks or cancel. I said i'd wait. Come 7 weeks later.... This is where service goes down hill, I try contacting them about the status of my order, no response from initial e-mail, tried calling many times but always just get a voice-mail, finally get a response after my third email with Kunio saying, no spoiler yet, but he'd call 326 in the morning and get back to me. That was last Wed, tried emailing again 2 days ago, still nothing... So right now i'm still out $350 with no product in my hands. Have to say I'm disappointed. Edit: Finally got my reply on Thursday night and had my order refunded. Last edited by Feint Movement; 03-14-2014 at 03:23 AM..