that is confusing. I know how to cut keys at work (home depot, planing on cuting it myself), and i figured id just have to give it an extra pass or 2 on the machine. from my understanding the key cutter we have at work just follows the profile of old key. so ether it will not cut or itll be a slow cut(extra passes), no clue how it would cut the whole key away. that just sounds like bs.
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