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Old 06-06-2005, 04:29 PM   #7
Yoshi
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Join Date: Jul 2001
Location: Washington
Age: 47
Posts: 3,003
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So here's the good customer service question.

You got 2 ICs by mistake, shipping issues happen.
You need to return the extra, again no biggie, the question is:

Did Heavy Throttle offer to pay shipping?
whether that's reimbursement, or u shipping via COD, etc

If the answer is YES, then stop being a jackhole, give them their IC back.
If the answer is NO, I'd say that they should pay for the return shipping, as it was their shipping error in the first place that you bare no responsibility for.

HOWEVER, regardless of all of this, many mods have said many times that this is not a complain forum... there's a merchant review area for that.

Lastly, HT is a really reputable company, one of the first 240 enthusiast shops, some would say poineers of the SR swap. Literally, this is the first negative comment I've heard about HT in the 5 years I've been a 240 driver.
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