What if I bought a f'd up head from a member here and he lied to paypal about it?

[BlazedGlory]

So I bought a head from opponheimer on august 9th. It arrived I guess a week later or so. He told me it was in perfect condition but missing a few parts, for he used it as a parts head.

It arrived in a box with packing peanuts! The cam caps were just tossed in a grocery bag with a bunch of other metal parts, so obviously a few of them were severely scratched. I didn't pull the head out because I didn't need it quite yet, and I was disgusted trying to pick all the peanuts out of it. The other day I pulled it out, and there are severe gashes in one of the combustion chamber quench areas! The quench areas on a couple other chambers were slightly pitted as well.

I contacted him about it on Sunday, and he told me he was on vacation and it costs him like $1/minute to use internet at the resort, and he asked if we could resolve it on Thursday when he got back. After noticing that he was constantly on zilvia throughout the day (online status check), I said I would contact paypal at the end of Monday if I didn't have the money back (plus extra for shipping back to him if he wanted the head back). So yesterday I contacted paypal, and told them the story. He said that wasn't the head he sent, and it looked like I hit the thing with a screwdriver in the pictures I sent him! So they closed it and now I'm fucked out of my money and really pissed.

Here is the pm conversations we had:

Originally Posted by opponheimer

Argh i'm telling you, the heads in perfecdt tip top shape, all u gotta do is clean the mating surface of the old headgasket. I said there may be scratches on the outside of the Cam Caps Only. Everything else is perfect and undamaged. valve guides/seals are perfect in this head. head is pretty clean and shows no signs of oil burning. If you look in exhaust port of cyl #1 you'll see caked oil from a blown piston ring though.

Here is my complaint on paypal:

As we discussed earlier, I would like a full refund plus money to ship it back to you if you want it back. When asked about the condition of the cylinder head, you said it "has nothing wrong with it. All valve seats/guides and cam journals are in 200% perfect condition." I specifically asked about the cam caps and combustion chambers and you told me "the head is in perfect tip top shape, all you gotta do is clean the mating surface of the old headgasket. I said there may be scratches on the outside of the cam caps only. Everything else is perfect and undamaged (all quotes were taken directly from our conversations via private message on www.zilvia.net online forums [and classifieds])." Upon arrival, at least two of the cam caps were severely scratched/gashed on the inside (cam surface), and others had minor scratches on the inside (cam surface). Further, one of the combustion chambers has SEVERE pitting/gashes/damage in the quench areas, and other chambers have minor pitting in the quench areas. This cylinder head is not fit for use without extensive machine work. As was discussed, all I want to be completely satisfied is a full refund ($125) plus additional money to pay for shipping back to you if you would like the head back. Thank you for understanding my frustration about being misled and outright lied to during this transaction.

and his response:

Alright Justin, my case: 1) Images provided to me were inconsistent with actual head sent. This head was removed from a motor with rod knock. Not from a catastrophic failure. Head was in good shape. 2) The head sent had been resurfaced 6 months prior to its disassemble. It had no such "gashes". Gashes inflicted on the head are consistent with stabbing from a screwdriver or sharp object. 3) Buyer did not notify me of the "damages" until 21 days after transaction had been completed. 4) Buyer demands refund, as if he is entitled to whatever he wants without returning the item for further examination. 5) Item was sent as described and was carefully packaged. Buyer has made claims and demands, and has insisted on my party outright refund him as well as fund return shipping for the "damaged item". 6) Item was sold as is was the unconditional buyer agreement. I will not comply with his demands. I am not happy with the buyer's story or demands. I'm a Premier paypal member and have yet to have a dissatisfied customer. I find it odd the buyer comes to me now, three weeks after transaction date. Furthermore I know how to correctly package an item, how the buyer handles it is not my concern. I will not accept returned, damaged goods.

What can I do? This is unbelievable. I knew I should've gotten pictures first!