Tunerzimage

[Hawaiian240]

Recently I won an ebay auction (item #330222054802) by an offer that was accepted. a JVTR FMIC. I payed promptly and last week recieved the wrong item.

JVTR dimensions(as advertised): 30.5"x12"x3"
Sent Item dimensions(as delivered): 27.5"x5.5"x2.5"

totally different!! the intercooler delivered to me doesnt even look like any of the intercoolers on the JVTR website. even the box it came in was smaller than the advertised intercooler! I recently bought Otis'(rb20det180sx) JVTR 3 row radiator and i am assuming the box the intercooler comes in should be white and have JVTR in big, bold red and black also! NOPE! the intercooler came in a plain brown unmarked box(except for a small photo-copied piece of paper indicating (i am assuming) tunerzimage's stock number or something.

I then emailed them(via ebay) and got no response. I called them and spoke to Tony. he had me email pics of the wrong intercooler to him( i wil post the pics later), and said he would respond to the email with the pics. i still have not gotten any correspondance from them.

i emailed them on the 7th, 9th and today with no response. todays email i sent with delivery and read confirmation. i know that it got delivered. no read confirmation yet.

when i call any of their numbers, i get that automatic response and cannot leave a message.

so far, not a very good experience. i hope this gets resolved soon!

anyone else had problems with them?