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Zilvia.net Advertiser
![]() Join Date: Feb 2008
Location: Fullerton, CA
Posts: 1,468
Trader Rating: (9)
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Feedback Score: 9 reviews
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Job Opportunity: Customer Service Rep & Sales Assistant
Customer Service Rep & Sales Assistant
We are seeking afull time qualified Customer Service Rep & Sales Assistant to offer full support to our customers and sales team. Qualified candidates must possess extremely strong organizational skills,be professional and well-spoken via phone and email, thrive in a fast paced environment, possess strong customer service skills, handle high call and email volume, be self-motivated, goal orientated, and eager to learn.Chosen candidate must be able to apply their skillsets in order to offer a high level of support to both internal and external contacts. This is a Customer Service focused position with Sales Assistant duties as well. We are a fast paced company with a young, energetic, professional team in the automotive industry. This is a great opportunity to join a proven company with double digit sales growth the last 3 consecutive years. Responsibilities (including but not limited to) • Provide high levels of customer support • Provide high levels of support to your assigned Sales Rep and their clients • Assist in maintaining and growing new and existing clientele • Handle high volume of phone calls and emails in a professional manner • Consult with Sales Team and Product Development team to adequately respond to customer inquiries • File and follow up with claims with shipping carriers • Coordinate, communicate, and upkeep customer issues • Contribute to weekly meetings to improve overall work and customer experiences • Very light travel and some weekends required • Heavy Data Entry • Back up Receptionist • Retail Sales (Commission Opportunities) Skills and Qualifications • Minimum 3 years sales or customer service experience • Track record for excellent customer service • Extremely goal orientated and focused • Strong organizational skills • Knowledge of aftermarket automotive industry preferred but not required • Experience in data entry • Excellent communication and people skills • Ability to multitask • Proficient in MS Outlook, Excel, and Word • Type minimum of 40 WPM Compensation &Benefits • $12.00 - $13.00 Per Hour (DOE) • Annual Bonus • Paid Time Off • 401K • Commission Opportunities • Room for Growth Apply by sending your resume to [email protected]. Please do not call. Phone-in applicants may not be considered for this position. |
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