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Businesses Review your dealings with commercial entities here. Remember: Fair and objective. Flaming, accusations, and complaints are not allowed. Zilvia is not a grievance forum. |
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#1 |
Post Whore!
![]() Join Date: Mar 2003
Location: Western Conference
Posts: 9,429
Trader Rating: (0)
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Phase2
Phase2= YES
Went there once to buy a Greddy downpipe. Within 30 seconds of me asking for it, I had it in my hands. They also installed it for me for free. Two thumbs up. |
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#3 |
Guild of Skullduggerous Intent
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Excellent resource, friendly people, active in the community, great prices
but... I've called them on a few occassions to check prices and stock of items and it's difficult to get through to them. I've emailed them and gotten responses back days later. By then I had found what I needed elsewhere. So, their response time can improve. |
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#6 |
Post Whore!
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I have bought thousands of dollars worth of stuff from them and they have come through with everything. Wayne and Howard get my approval and I highly recomed getting your motor from them.
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#7 |
from Canada, eh!
![]() Join Date: Sep 2001
Location: Montreal, Quebec
Age: 46
Posts: 5,201
Trader Rating: (0)
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Dealt with them in the past.. A1 service!
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-> HaLo Race Car: '98 E36 BMW M3 Daily Drivers: '23 Audi Q4 e-tron & '13 VW Touareg SOLD: 01 GPW Honda S2000 PARTED: 93 Pearl White 240SX LE Fastback w/SR20DET SOLD: 93 Super White 240SX SE Convertible w/Silvia Front |
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#10 |
Post Whore!
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I've bought tons of crap from Wayne & Co. Slow to respond to emails, true, but if you need a quick reponse, you should be CALLING and not EMAILING.
Great customer service, prompt shipping, good guys all around. They really take care of the customer. A friend of mine bought a halfcut from them, the tranny had a borked 3rd gear, and his turbo was also toast -- they sent him another tranny and another turbine, no questions asked. I needed one exhaust gasket from them, and rather than buttrape me with $7 UPS shipping or $4 USPS Priority, Wayne threw it in a envelope for me. 37 cent shipping. ![]() Good peoples, thumbs up from me. |
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#11 |
They run a great store. I have bought countless things from them and never had a problem getting them to match prices. The best thing about it was the shipping. My shipment got in a lot sooner than I would have ever expected. That is a big deal since I am in TN. If have to get anything else I would diffently go back.
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#13 |
Premium Member
![]() Join Date: Jul 2004
Location: Raleigh, NC USA
Age: 41
Posts: 216
Trader Rating: (0)
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I too, have bough several items from phase 2, and no complaints here. They are very helpful in answering any questions I have and deliverying in quick manner.
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#14 |
Zilvia Addict
![]() Join Date: May 2005
Location: Murder City
Age: 42
Posts: 673
Trader Rating: (0)
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I bought my motor and most of my parts from phase2. Howard was very helpfull with eveything but there hks rep needs to be shot. They gave them the wrong hks d1 shiftknob sizes fro 240's, plus put an intake cam in an exhaust cam box. Phase2 rocks thought.
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"If you rock knock-off, you are part of the problem" -myself |
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#15 | |
Magnanimous Justice Distribution Service
![]() Join Date: Mar 2002
Location: BFE
Age: 23
Posts: 14,372
Trader Rating: (9)
![]() Feedback Score: 9 reviews
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Everyone can see my edit of ManoNegra's post?
Read it. Understand it. Follow it.
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Quote:
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#16 |
Zilvia Addict
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I bought some gaskets from Phase2. No problems from them, just slow shipping, even though im in California. Took over 2 1/2 weeks. But i think i do remember reading somewhere on their website it could take up to 15 days to ship. Maybe im wrong i dont recall, it's been over a year.
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#18 |
Nissanaholic!
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bought stuff long ago, great stuff, great people
the only probs you'd encounter is trying to get ahold of them, yes, even phone calls, buddy was looking/inquiring about parts, tried to call, and the # was disconnected/no longer in service? but eventually got thru to them over time... |
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#20 |
Premium Member
![]() Join Date: Jul 2003
Location: Downtown LA
Age: 39
Posts: 2,549
Trader Rating: (13)
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Feedback Score: 13 reviews
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spent thousands there and Wayne and Howard are simply the best. My half cut was missin a couple of things and they sent it out promptly and my tranny was bad so they sent another one. I paid shipping but got to keep the bad tranny too! Great ppl. Jon Wayne gives Howard and Wayne his approval.
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#21 |
Nissanaholic!
![]() Join Date: Dec 2002
Location: Camp Snake Bite, CA *RIP*
Posts: 2,356
Trader Rating: (0)
![]() ![]() ![]() ![]() ![]() ![]() ![]() Feedback Score: 0 reviews
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I bought a RPS clutch from phase2.
I installed it. The damn thing didnt work! So I took it to garage works for times sake (takes me 2 days to do a clutch takes mike 15 minutes... I watched) and found out I had an SR disk with a KA pressure plate. I called phase2 and they got a clutch shipped out and in my car the very NEXT DAY. I was a little pissed, but they seriously got their stuff together for me and paid the labor fees to have it checked out. I will be doing business with them again.
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#22 |
I love wayne and phase2. I bought my wheels, coilovers, tierod and endlinks, and a bunch of other crap I can't rememeber from them over the years. I will always look to them first becuase I know I will get great service.
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#24 |
Zilvia Addict
![]() Join Date: May 2005
Location: Murder City
Age: 42
Posts: 673
Trader Rating: (0)
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Update, they made me change my cc info to get the motorshipped to my friends garage, then tell me since they already billed part on the card they have to ship it to my house now. $490 for shipping and I'm still gonna have to find a away to take it 8 miles to where my car is
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"If you rock knock-off, you are part of the problem" -myself |
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#25 |
Zilvia Junkie
![]() Join Date: Jan 2003
Location: SB Mts, CA
Age: 43
Posts: 546
Trader Rating: (6)
![]() ![]() ![]() ![]() Feedback Score: 6 reviews
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Wayne at Phase 2 is by far the most helpful person I have ever dealt with in this industry. Always willing to help someone out when they are in need. Always came through!!
Steven
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Steven- "You don't know me, but I am better than you." |
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#26 |
Join Date: Jun 2005
Location: Seattle
Age: 41
Posts: 39
Trader Rating: (0)
![]() Feedback Score: 0 reviews
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howard is great at customer service. takes care of me whenever i have questions and gives me great deals since im one of their favorite customers.
phase2 rocks ![]()
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#29 |
Zilvia Addict
![]() Join Date: Aug 2005
Location: Big Island
Age: 36
Posts: 829
Trader Rating: (4)
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Feedback Score: 4 reviews
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Wayne and Howard are the best. Im running one of there SR's right now and no problems. There shipping is extremely fast considering i live in Hawaii and I probably spent about 2-3 hours with Wayne on the phone to diagnose my first engine problem and it was fixed. Two thumbs way up.
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#30 |
Nissanaholic!
![]() Join Date: Aug 2003
Location: Los Angeles/Berkeley, CA
Posts: 2,238
Trader Rating: (1)
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Feedback Score: 1 reviews
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bought magnecor wires from them, shipped them reliably and on time.
very professional establishment and website
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Petition Nissan to Make the IDx on http://IDxClub.co ! |
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