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#32 |
Zilvia Junkie
![]() Join Date: Sep 2008
Location: West Chester, Pa
Age: 39
Posts: 586
Trader Rating: (12)
![]() Feedback Score: 12 reviews
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Their response......
"Guys, just so you know, this is Hubert. I'm the tuner and I've been using this screen name ever since we first started posting setups here. Before that, it was Chris, the owner. Keep in mind the forum was locked back then and I couldn't register under my widely used username of "Spent". Just wanted you to be aware of that and nothing else. Below is our official statement. There is absolutely no defending this situation or anything relating to it. There are points to be made on our end but it’s too late, the damage has been done and we are ready to move past this. Yes, it’s regrettable. Yes, it could have been handled differently and it should have. We can all agree on that. For the record, this particular project dates back over a year now. The issue was addressed and handled with the customer before. We are transparent in what we do and have no problem standing up to our end of the bargain. The customer was appropriately refunded as he rightfully should have been. For all intended purposes, we (including the customer) considered this issue closed and still do. This issue being paraded online for any purpose after the fact a resolution was reached is sadly regrettable. Speaking more in general terms, some of you guys have been following our work online or at our shop and know what we are perfectly capable of. Every business at one point or another screws something up majorly beyond the norm and we, along with every other business are not immune to that. Sometimes you hear about a business mishap on the forums, media, etc., and often you don’t for whatever reason. Sometimes businesses address their issues with their customer(s) and sometimes they flat out disingenuously don’t. If judging us negatively on our downfall despite our otherwise proven track record and how we resolved this issue with the customer before this was paraded online seems just and fair, then by all means do judge us accordingly. As stated earlier, we hold ourselves accountable and will not walk away from our responsibility. At the end when it’s all said and done, as a business, we learned, made amends and moved forward since. Rightfully so, this will be officially the last time this issue is publicly addressed by us regardless of statements or comments made by anyone other than the owner of the car. We don’t believe anything should be given to us or that we deserve any credit or mercy. What we can say is that we will continue to put out and present quality work and let such work continue to speak for our skills, ability and judgment in the hopes of regaining lost trust, reputation and momentum. With humility and respect, Top Dead Center" I love how the owner never chimed in. |
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#34 |
Post Whore!
![]() Join Date: Oct 2005
Location: AutoFactory REALIZE
Posts: 5,213
Trader Rating: (44)
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Nope. I think you're the only one.
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#37 |
Post Whore!
![]() Join Date: Dec 2008
Location: Norwalk, Los Angeles
Age: 35
Posts: 3,349
Trader Rating: (35)
![]() Feedback Score: 35 reviews
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i googled it and there are TONS of forums with the same thread, i cant get into any of em...
"invalid thread specified. if you followed a valid link, please notify the administrator."
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-Jorge |
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#38 | |
Zilvia FREAK!
![]() Join Date: May 2005
Location: Las Vegas
Age: 42
Posts: 1,003
Trader Rating: (1)
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Quote:
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#39 | ||
Post Whore!
![]() Join Date: Sep 2008
Location: It's dark, and hell is hot!
Posts: 9,414
Trader Rating: (23)
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Quote:
Quote:
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#42 |
Post Whore!
![]() Join Date: Oct 2005
Location: AutoFactory REALIZE
Posts: 5,213
Trader Rating: (44)
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The worst thing is the whole car.
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#43 |
not giving a fuck
![]() Join Date: Apr 2007
Location: Los angeles
Age: 38
Posts: 15,077
Trader Rating: (104)
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yup... he's flaming alright...lol
seriously though,that letter is just utter bullshit...its true, companies go through bad scenarios...the way they are handling it though is mornonic...let the review stand...if you honestly stand by your now btter ways let your current work show it, dont hide the past... thats why i like THIS forum, wether its a member or sponsor, we get to see the good or bad, in the end we make the desicion, and the outcome is our fault and no one elses, no reason to blame others who knew or a site that mislead with only + feed...
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#44 |
Post Whore!
![]() Join Date: Oct 2005
Location: AutoFactory REALIZE
Posts: 5,213
Trader Rating: (44)
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I agree that if I lived nearby that shop, I would NEVER go there, even after they've posted that letter. I wouldn't risk getting the same experience with my own car. Period.
Sorry TDC. You had your chance.
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#45 |
Post Whore!
![]() Join Date: Jun 2004
Location: West Arkansas Prefecture
Posts: 3,141
Trader Rating: (3)
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my personal car fixing mantra: i'd rather break something trying to fix it myself than pay a shop to break it for me.
i have bad luck with shops, so i feel that dude's pain. however, it maybe a sign that you shouldn't put a V8 in an RX7. |
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#46 | ||
AFC #1
![]() Join Date: Oct 2003
Location: 昨晩あなたのお母さんの家
Posts: 20,181
Trader Rating: (3)
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Quote:
We found what we thought was a sucker and skimmed $14k+ him. Hacked together a swap to cut costs and time. Below even our standards. He got wise and called us on it. We had to reimburse him. I hate shops that do this shit. Put out quality work to their "friends" or people that they think are mechanically inclined to what is going on. Then fleece people that come in that aren't. Quote:
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#47 |
Post Whore!
![]() Join Date: Dec 2007
Location: Location, Location.
Posts: 3,320
Trader Rating: (2)
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No, he definitely is a sucker. I may have less mechanical knowledge than anybody on here and I understood 90% of what that one guy pointed out. If it acted like shit, surely you'd pop the hood, take a closer look and catch at least half of that stuff yourself. I wouldn't have to take it to someone to realize those guys had no clue what they were doing.
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For all the world knows, my vagina could be moist with desire as we speak. |
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#48 | |
Leaky Injector
Join Date: May 2008
Location: Do you have a room for rent?
Posts: 66
Trader Rating: (0)
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Quote:
woops misread this part From co-owner of CH.com and INC (both now TDC sponsored): QUOTE I just got off the phone w/ Chris, the owner of TDC. Chris, Roger, & I have a long standing relationship. I've been traveling since Wednesday, March 24, 2010 to all the current sponsor shops on INC & the ones on CH to give them an update of what's going on w/ both sites. TDC is one of the shops that we will bring to INC due to their reputation. I have seen a lot of work that has come out of TDC & I just discussed each picture from the first post w/ Chris to get a full perspective. As of this moment, Chris is not going to post about the situation. His shop is taking a beating from all over the Internet & it's in his best interest to let this cool down while he prepares a proper response. Roger & I stand behind Top Dead Center, but we also need to let the members know about situations. We are stuck between a rock & a hard place; Chris as a long term commitment & the commitment we have to the members of this forum. This actually comes at a good time. The reason is, we are about to make the rules/policies concerning sponsors that we allow on INC & the guidelines. This post will be a good example to help us outline those policies. The fact that Top Dead Center is not coming onto the Internet arguing, cussing, fueling this fire, etc is excellent. We want sponsors that keep a level head & that is the situation w/ Chris. I am going to lock this thread. Nothing else needs to be said here & we will await Top Dead Center's response. Thank you, Pete it will be ok. |
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#50 |
Zilvia Junkie
![]() Join Date: Jul 2006
Location: Columbia/Florence, Sc
Age: 35
Posts: 476
Trader Rating: (0)
![]() Feedback Score: 0 reviews
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Just fyi he was only refunded the 2k that was supposed to be for the Ls6 instead of the ls1.
So far he's also spent 2.5k fixing some of the things wrong. |
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#52 | |
Man w/ CTSV & a Car Seat
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Quote:
But also, I'm curious to see what the FD's owner has to say. |
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#53 |
not giving a fuck
![]() Join Date: Apr 2007
Location: Los angeles
Age: 38
Posts: 15,077
Trader Rating: (104)
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Fuck the FD owner...i rather hear what the guy who fixed the car has to say...since he had to pretty much recheck the whole swap...
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#55 |
Zilvia Junkie
![]() Join Date: Jun 2009
Location: california
Age: 38
Posts: 434
Trader Rating: (6)
![]() Feedback Score: 6 reviews
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ARE THEY LEARNING HOW TO WELD LOL
[img]http://i187.photobucket.com/albums/x...C/IMG00234.jpg[/img] |
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