Nissan Autosports (Jim Mills Nissan of Virginia)

[bathsaltsamurai]

Ok, so this is my first time posting a review. Also I'm not necessarily giving this business a bed rep. I'm trying to see if anyone else has had experience with them while explaining this whole ordeal aswell.

So here's what happened. (I'm posting this review for a really good friend who is like a brother to me. He doesn't have a Zilvia account and really doesn't use the internet all that much.

So my friend's front timing cover/oil pump got cracked and he obviously needed a new one. Since he doesn't use the internet that often and works wayyyy more hours than I do I went ahead and looked for the cheapest, brand new oem timing cover/oil pump. So I found this

NISSAN 240SX S13 SR20DET Oil Pump Cover - 13500-50F00

So, seems like a great deal $195 for a front cover that usually cost like $250ish. so my dude buys it, gets it in the mail, he's happy he saved some money blah blah. One thing he noticed was there was a tear/hole in the box it came in and they packaged it in 2 bags, no bubble wrap, no shipping peanuts nothing like that. So he primes and installs it to find out the oil pump is bent and wont install properly. He calls Nissan Autosport and they said they don't warranty JDM parts and that it was installed, he calls Fedex and they said its not their problem (now here I'm not to certain on the details) Pretty much he complained to both parties and they (Nissan autosport and Fedex) talked it out to see who was at fault, Nissan Autosport took the blame. So they said he needed to ship the old front cover back and pay a restocking fee, cost him $40.

So after all this, my dude is finally satisfied (or so it would seem) He waits about 2 weeks an gets his new pump (today and packaged the way it should be) to find out the replacement oil pump is bent in the same spot as the other one. we talked about it today and the only conclusions we came to is they either have a really defective run of front timing covers/oil pumps (very freaking unlikely) or they just sent him the bent one back. BTW before he sent his bent one back he completely cleaned it up like all the rtv and greasy finger prints on it so it looked like it did when it came out of the box.

Sense he got off work and installed the pump Nissan autosports is closed for the day and he hasn't got to call them back and figure out wtfs up. But obviously its something shadyish is going on with them and I'm trying to find out if anyone else has had any experience with them and to warn potential buyers that 1) Nissan autosports doesn't warranty JDM parts yet they are a Nissan Dealership. 2) They will most likely ship it in a skimpy package of a box and a couple bags no real packing material. and 3) No one needs to have all this down time due to an unreliable business that seems to not care about customer service.