Quote:
Originally Posted by devnull
I used to buy from Courtesy, but they've managed to make some ridiculous screw-ups when dealing with me. The worst being when I ordered $200+ worth of parts and waited two weeks, only to call them and find out that the parts were discontinued.
They basically sat on my money and didn't bother to call when they figured out they couldn't get it.
Other screw-ups from them include sending me a coolant temperature sender when I asked for an intake air temperature sensor, and failing twice to properly package a plastic part, breaking it during shipping.
Twice they shipped that plastic part in a UPS flat-rate box which it didn't actually even fit in. After the first time I called and asked for a replacement and told them to ship it in a better box. After the second time I called them and they said "We're just going to refund your money". I gave their manager an earful and finally got the part.
Now I pretty much only buy from West Covina.
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Sorry to hear that. It also depends on who you talk to. If anyone orders from Courtesy, ask for Jacob. He's very well organized. At one point, everyone working at Courtesy owned 240s(s13s & s14s), but now no one owns it. People quit and bought other cars.
07-25-2009, 01:03 PM
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