I know I am getting off topic...but when I sold..I separated the "Johnnys" from the "Walleys" from the ones that could be closed.
IF a guy wanted to buy..I knew within the first 5 to 7 mins and asked for the sale..After asking for the sale 3 times...and the customer was assured they had all the information needed to make the purchase ( Based on our discussion..is their anything else you need to know?..13 to 15 mins max) and still did not know...I would turn them over to another salesman or just walk their azz with a card. close to 50% returned and asked for me..and I wrote them up...and get another customer.
I set my watch to beep each 15 mins...and this was the cue to lock them down or move on...I would say...welp..there is the bell, taking it with you?...walk this way..if they followed you...it was done deal. If not, game over.
I was not a babysitter and did not allow them to stroke my chain.
Neither did I hack them off. They knew I was the guy to buy from and get the hell out of the store and enjoy their new purchase. Word got out...people brought people in to buy product from me.
I always called each customer after 3 days to make sure all was cool during my lunch break.
Big orders took time...but that was after they were closed and the ka'ching, ka'ching was in the register.
I was there to write sales, not talkabout them.
Last edited by Bill Roberts; 08-18-2003 at 06:58 PM..
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