Phase2Motortrend

[FRpilot]

do you work for them or have close connection to them? just wondering because i was in southern california this weekend and was hoping to stop by their shop but no answer.

[M1Robert]

wayne and his staff have always gone above and beyond to make sure that every one of my purchases... whether it be personal or business.

even honoring a misquote that cost them money on my apex headgasket.

[EJ8 944]

If anyone knows how to get a hold of them, or can get a hold of them, let me know, I really need a new exhaust.

[FunnyVictor86]

Originally Posted by EJ8 944

If anyone knows how to get a hold of them, or can get a hold of them, let me know, I really need a new exhaust.

Phase 2 Motortrend Inc.
377 S. Lemon Ave. Unit#E
Walnut, CA 91789
Tel: (800) 745-1703 or (909) 594-3619
Fax: (909) 594-3725

[tricky_ab]

Originally Posted by pink godzila

Ill speak for them since they are SUPER busy due to new shipment just arrive.

If you need seat rail let me know, Ill get you a price on them

Yeah man, I'm still looking for pricing...I still haven't heard back from them.

I need a Bride top mount on LH, and a Bride side mount on the RH for a S15 Silvia.

[JBPUSA]

I live 5 minutes away(walking distance ) from them, let me know if you guys need any prices as well, they have been super busy lately!!!!

[tricky_ab]

I was FINALLY able to get through to someone. I've got my rails on order.

Lets see how this plays out...

[silver350z05rb]

I tried calling phase2,no answer,I just went through the guy above the last guy..."JBPUSA",got my coilovers same day,he told me theyre an authorize Phase2 dealer which seemed to be true because they called phase2 in front of me once we met up,and phase2 answered,they must have some direct dealer number to them.thanks JBPUSA

[EDacIouSX]

howard doesn't work at phase 2 anymore. they recently hired a new guy so they should be able to take care of their customers a little better now, they are pretty hammered with customers but they are super legit, even til this day after so many years.

[ryandriftingfat]

If you are calling and can't reach them, check out the website.

Please be kind to E-MAIL US (not call us) in regards to ALL technical questions, OR we can also be reached on AIM service LIVE chat (if we are online)

[pink godzila]

If call just press 0 as operator

Ill tell wayne to update their telephone system.

[K_style]

Originally Posted by EDacIouSX

howard doesn't work at phase 2 anymore. they recently hired a new guy so they should be able to take care of their customers a little better now, they are pretty hammered with customers but they are super legit, even til this day after so many years.

Well.. I am glad he is no longer there.. I do not remember any good thing about him...

But Yes, press 0 when you call !!!!

[JBPUSA]

Originally Posted by silver350z05rb

I tried calling phase2,no answer,I just went through the guy above the last guy..."JBPUSA",got my coilovers same day,he told me theyre an authorize Phase2 dealer which seemed to be true because they called phase2 in front of me once we met up,and phase2 answered,they must have some direct dealer number to them.thanks JBPUSA

Guys.. you can also reach us by text. 6263887586

[FcMURRRDA]

do they do swaps?

[Aoshi112]

No they just supply parts

[Driftingcorners]

PHASE 2 IS THE SHIT!! Wayne is beyond awesome.

[oridostyle]

Originally Posted by FcMURRRDA

do they do swaps?

used to back in the day

[Slippin'eight-nine]

I ordered some gaskets from them awhile back and i recieved them promptly..however I discovered they had taken me for a "ride" with the shipping! They charged me $25 to ship and then stuffed the gaskets in a flatrate box and sent it for $4.30. I know Im in Hawaii but come on..

[c.boots]

thanks again to phase 2 they had the clutch line i needed in stock and was able to pick it up an hour later.

[tricky_ab]

Well I finally got my package today. They had taken the side rails and put them in the top mount box. Cool I guess, it saves me on shipping but they could have added more protection so that it wouldn't get so nicked and scratched.

I'd buy from them again, but I'd like a heads up as some people wouldn't mind paying a bit more and have their items more intact.

[EDacIouSX]

Originally Posted by K_style

Well.. I am glad he is no longer there.. I do not remember any good thing about him...

But Yes, press 0 when you call !!!!

haha i know what you mean man... he's an alright guy, just socially awkward.

[Mike - E]

ordered my origin stylish s13 silvia front coupe bodykit last month and was told it be here by thanksgiving, but apparently Origin is taking longer than expected and now its delayed til end of December. i'll keep posted on my first phase2 journey hahaha

[Kallixtos]

I just picked up an S14 zenki clip. Badass! 63km. Super clean. Wayne and James are super cool. Yes the phones are usually busy. Theyre obviously dealing with a lot of customers, that's usually the case with great shops. I will update my post when motor is in. But I don't see anything bad coming up. Knock on wood. thank you phase2!

[roadbuster]

Phase2 is still a legit shop to this day.

Wayne goes out of his way after hours to answer my product request emails.

Went by their old office in City of Industry? way back when and met them. Great group of guys.

[Mike - E]

got my kit nice and sound, as soon as the origin shipment arrived, James called me up to confirm delivery. Origin took a while, but phase2 was on point the whole time. def dealing with them again specially since im going widebody in 2 months

[towlie]

Tried calling them twice today and the phone rang off the hook with no answer both times.. Not cool.. (both in the mid am and early pm, so standard business times)

BUT they have the best price on a part I cant find anywhere else unless its $30 more expensive so I went ahead and ordered it.

Crossing fingers...

[towlie]

So they ended up not having the part I needed because it was discontinued so they emailed and refunded my payment the next day

Never got what I wanted but good customer service and would order from again in the future , thumbs up here

[FRpilot]

Originally Posted by roadbuster

Wayne goes out of his way after hours to answer my product request emails.

this is true.

I remembering paypaling him money for special order parts at 2am. i heard wayne has a full-time job and he handles phase2 on the side so I didn't expect to get a response until the next day, but i got a reply almost instantly letting me know the order will be placed the next day.

[BrokenSword]

Anybody know a way to reach Phase2? I emailed them this morning and haven't gotten a response. I placed an order for an exhaust since 22nd and still haven't got any updates on it. Sent payment via Paypal but its still pending.

[FRpilot]

Give them more than a few hours to respond.

If they don't get back to you today, expect a reply next Monday or so.