Zilvia.net Forums | Nissan 240SX (Silvia) and Z (Fairlady) Car Forum

Go Back   Zilvia.net Forums | Nissan 240SX (Silvia) and Z (Fairlady) Car Forum > General > Chat

Chat General Discussion About The Nissan 240SX and Nissan Z Cars


Closed Thread
 
Thread Tools Display Modes
Old 06-06-2005, 04:03 PM   #1
slivia-junkie
Leaky Injector
 
Join Date: Jan 2005
Location: if you could tell me i would be most greatfull
Posts: 87
Trader Rating: (0)
slivia-junkie is an unknown quantity at this point
Feedback Score: 0 reviews
heavy throttle update

i ordered a intercooler from heavy throttle and they sent me two. that day i called and told them about it. at first they were cool about it but now they are harrasing me about shipping it back. i told them i would shipp it back as soon as i got my car finished and could get to the shipping company. i am now getting 2 calls a dayfrom them and jeff the owner is threating me that he will come to my house and pick it up but he says if he has to do that there will be problems. i am angry about the way he is treating me on the phone and his threats. up till now they have been a good company but if this is the way they react to there own screw up i will no longer be doing buisness with them.
slivia-junkie is offline  
Sponsored Links
Old 06-06-2005, 04:07 PM   #2
atom
Zilvia FREAK!
 
Join Date: Jan 2003
Location: San Francisco
Posts: 1,196
Trader Rating: (0)
atom is a name known to allatom is a name known to allatom is a name known to allatom is a name known to allatom is a name known to allatom is a name known to allatom is a name known to allatom is a name known to allatom is a name known to allatom is a name known to allatom is a name known to all
Feedback Score: 0 reviews
...so how long exactly have you had the extra I/C?
atom is offline  
Old 06-06-2005, 04:17 PM   #3
Dousan_PG
Post Whore!
 
Dousan_PG's Avatar
 
Join Date: May 2002
Location: Orange County, California
Age: 45
Posts: 16,640
Trader Rating: (23)
Dousan_PG is close to perfectionDousan_PG is close to perfectionDousan_PG is close to perfectionDousan_PG is close to perfectionDousan_PG is close to perfectionDousan_PG is close to perfectionDousan_PG is close to perfectionDousan_PG is close to perfectionDousan_PG is close to perfectionDousan_PG is close to perfectionDousan_PG is close to perfection
Feedback Score: 23 reviews
haha yeah how long has it been that you've had it? if its been awhile, of course they'd be bugging you. i would too.
__________________
Aaron
Pink GodziRa
www.geocities.com/pink_godzira
Dousan_PG is offline  
Old 06-06-2005, 04:22 PM   #4
Flybert
Post Whore!
 
Join Date: Mar 2003
Location: none
Posts: 3,862
Trader Rating: (7)
Flybert is close to perfectionFlybert is close to perfectionFlybert is close to perfectionFlybert is close to perfectionFlybert is close to perfectionFlybert is close to perfectionFlybert is close to perfectionFlybert is close to perfectionFlybert is close to perfectionFlybert is close to perfectionFlybert is close to perfection
Feedback Score: 7 reviews
How hard is it to mail it back to them? Since it's already packaged, all you would have to do is put a label on it, drive down to the local UPS/Fedex and mail it back.
Flybert is offline  
Old 06-06-2005, 04:24 PM   #5
Dousan_PG
Post Whore!
 
Dousan_PG's Avatar
 
Join Date: May 2002
Location: Orange County, California
Age: 45
Posts: 16,640
Trader Rating: (23)
Dousan_PG is close to perfectionDousan_PG is close to perfectionDousan_PG is close to perfectionDousan_PG is close to perfectionDousan_PG is close to perfectionDousan_PG is close to perfectionDousan_PG is close to perfectionDousan_PG is close to perfectionDousan_PG is close to perfectionDousan_PG is close to perfectionDousan_PG is close to perfection
Feedback Score: 23 reviews
they can pick up at your home/work too. call them and set up a time. shit you can do it all online
stop posting negative posts about a awesome company and hit up the UPS/FEDEX website and do it online. print your labels too

even USPS picks up at home/work! no excuses!
__________________
Aaron
Pink GodziRa
www.geocities.com/pink_godzira
Dousan_PG is offline  
Old 06-06-2005, 04:24 PM   #6
A Spec Products
Post Whore!
 
A Spec Products's Avatar
 
Join Date: Mar 2005
Location: Socal! Off 60/605
Posts: 7,256
Trader Rating: (27)
A Spec Products is close to perfectionA Spec Products is close to perfectionA Spec Products is close to perfectionA Spec Products is close to perfectionA Spec Products is close to perfectionA Spec Products is close to perfectionA Spec Products is close to perfectionA Spec Products is close to perfectionA Spec Products is close to perfectionA Spec Products is close to perfectionA Spec Products is close to perfection
Feedback Score: 27 reviews
Send a message via AIM to A Spec Products
If they sent you an extra hose clamp or washer, I don't think he would contact you so frequently.

AFAIK, Heavy Throttle is a very good business with very good customer service, I just think that any business would be frustrated if they had an outstanding couple hundred bucks floating around. I'm sure he's not "hararassing" you, I think he's just concerned you're going to take the intercooler and run.

Take the bus to the shipping company Ride a bike, have UPS swing by to pick it up, tie it to a pigeon or something.
__________________

A SPEC PRODUCTS CORP
AME Wheels, Advan, ARC, Gram Lights, Nardi, Personal, Recaro, Works Bell, Work Wheels, Volk Racing, 5Zigen, & more!
626.618.1100 x 103 / aim: aspectuan
Advertiser's Specials! Read / Give Feedback! Please Rate Us!
A Spec Products is offline  
Old 06-06-2005, 04:29 PM   #7
Yoshi
Premium Member
 
Yoshi's Avatar
 
Join Date: Jul 2001
Location: Washington
Age: 47
Posts: 3,003
Trader Rating: (1)
Yoshi is a splendid one to beholdYoshi is a splendid one to beholdYoshi is a splendid one to beholdYoshi is a splendid one to beholdYoshi is a splendid one to beholdYoshi is a splendid one to beholdYoshi is a splendid one to beholdYoshi is a splendid one to beholdYoshi is a splendid one to beholdYoshi is a splendid one to beholdYoshi is a splendid one to behold
Feedback Score: 1 reviews
So here's the good customer service question.

You got 2 ICs by mistake, shipping issues happen.
You need to return the extra, again no biggie, the question is:

Did Heavy Throttle offer to pay shipping?
whether that's reimbursement, or u shipping via COD, etc

If the answer is YES, then stop being a jackhole, give them their IC back.
If the answer is NO, I'd say that they should pay for the return shipping, as it was their shipping error in the first place that you bare no responsibility for.

HOWEVER, regardless of all of this, many mods have said many times that this is not a complain forum... there's a merchant review area for that.

Lastly, HT is a really reputable company, one of the first 240 enthusiast shops, some would say poineers of the SR swap. Literally, this is the first negative comment I've heard about HT in the 5 years I've been a 240 driver.
__________________

www.360realms.com/S13-S15
Yoshi is offline  
Old 06-06-2005, 04:38 PM   #8
nismo2491
Zilvia FREAK!
 
nismo2491's Avatar
 
Join Date: Feb 2004
Location: Southern MD
Age: 40
Posts: 1,373
Trader Rating: (0)
nismo2491 is making a name for him/her selfnismo2491 is making a name for him/her self
Feedback Score: 0 reviews
HT is an awesome company. Like has been said, how long have you had the IC?? I mean thats a several hundred dollar part, if you've had it more than like a week I don't blame him one bit for bugging you like he is...
KEvin
__________________
To quote the great Ron White: if life gives you lemons, make lemonade. and try to find somebody who's life gave them vodka, and have a party
nismo2491 is offline  
Old 06-06-2005, 04:52 PM   #9
Gjohnson7
Zilvia Addict
 
Join Date: Mar 2004
Location: Broken Arrow, OK
Age: 43
Posts: 980
Trader Rating: (7)
Gjohnson7 has a spectacular aura aboutGjohnson7 has a spectacular aura aboutGjohnson7 has a spectacular aura aboutGjohnson7 has a spectacular aura aboutGjohnson7 has a spectacular aura aboutGjohnson7 has a spectacular aura about
Feedback Score: 7 reviews
Haha..... I guess this took an unexpected turn for you. Doesn't look like your going to get any sympathy here, unless you've only had the IC for a day or so.

I say just ship it back and have them pay for shipping.
__________________

LSX Kouki Project, swap completed in Dec 09
Gjohnson7 is offline  
Old 06-06-2005, 05:04 PM   #10
justinhustle
Nissanaholic!
 
justinhustle's Avatar
 
Join Date: Mar 2003
Location: ohio
Age: 44
Posts: 1,693
Trader Rating: (0)
justinhustle will become famous soon enoughjustinhustle will become famous soon enoughjustinhustle will become famous soon enoughjustinhustle will become famous soon enoughjustinhustle will become famous soon enough
Feedback Score: 0 reviews
poor ht, atleast dude was honest n said he got 2

id say 90% of people wouldnt do that
justinhustle is offline  
Old 06-06-2005, 05:30 PM   #11
Var
Post Whore!
 
Var's Avatar
 
Join Date: Sep 2003
Location: Norcal
Age: 42
Posts: 5,032
Trader Rating: (0)
Var is a glorious beacon of lightVar is a glorious beacon of lightVar is a glorious beacon of lightVar is a glorious beacon of lightVar is a glorious beacon of lightVar is a glorious beacon of lightVar is a glorious beacon of lightVar is a glorious beacon of lightVar is a glorious beacon of lightVar is a glorious beacon of lightVar is a glorious beacon of light
Feedback Score: 0 reviews
Send a message via AIM to Var
for realz. i would have kept it for sure. If it hasnt been over 2 months he shouldnt be harrassing you like that either. I hope you havent held on to it for too long
__________________
Hi
Var is offline  
Old 06-06-2005, 05:53 PM   #12
95civicEX
Zilvia Member
 
Join Date: Jun 2002
Location: Silver Spring, MD
Age: 41
Posts: 195
Trader Rating: (0)
95civicEX is an unknown quantity at this point
Feedback Score: 0 reviews
Send a message via AIM to 95civicEX
Quote:
Originally Posted by westboroughpimp
for realz. i would have kept it for sure. If it hasnt been over 2 months he shouldnt be harrassing you like that either. I hope you havent held on to it for too long
two months? it takes 5 minutes to schedule ups to come to your door, or 20 minutes to go down to a shipping location...2 months is a long time to be sitting on something worth several hundred.
95civicEX is offline  
Old 06-06-2005, 06:25 PM   #13
KiDyNomiTe
Post Whore!
 
KiDyNomiTe's Avatar
 
Join Date: Mar 2002
Location: Chicago
Age: 37
Posts: 6,296
Trader Rating: (0)
KiDyNomiTe has a reputation beyond reputeKiDyNomiTe has a reputation beyond reputeKiDyNomiTe has a reputation beyond reputeKiDyNomiTe has a reputation beyond reputeKiDyNomiTe has a reputation beyond reputeKiDyNomiTe has a reputation beyond reputeKiDyNomiTe has a reputation beyond reputeKiDyNomiTe has a reputation beyond reputeKiDyNomiTe has a reputation beyond reputeKiDyNomiTe has a reputation beyond reputeKiDyNomiTe has a reputation beyond repute
Feedback Score: 0 reviews
Send a message via AIM to KiDyNomiTe
You obviously have some time on your hand if you are sitting around on the computer badmouthing them. The way you talk, it sounds like you have had it for like a week or longer. So return it... Just not at your expense.
__________________
PROCEED
Grip Gambler
KiDyNomiTe is offline  
Old 06-06-2005, 08:44 PM   #14
krustindumm
Zilvia Junkie
 
krustindumm's Avatar
 
Join Date: Dec 2004
Location: Iowa
Age: 39
Posts: 473
Trader Rating: (0)
krustindumm is an unknown quantity at this point
Feedback Score: 0 reviews
legally it is yours. It is good that you are doing the right thing and shiping it back.

They can't do shit if you don't send it back, but you can about them harassing you.
__________________
ASE Master Technician
krustindumm is offline  
Old 06-06-2005, 09:28 PM   #15
slivia-junkie
Leaky Injector
 
Join Date: Jan 2005
Location: if you could tell me i would be most greatfull
Posts: 87
Trader Rating: (0)
slivia-junkie is an unknown quantity at this point
Feedback Score: 0 reviews
i was always planing to return it i just am swaping my engine out and dont have a way to get to the shipping company it has been a week or two. i wouldnt mind the reminders and was very grasious about them but to day there were 2 call with in literly 30 seconds of eachother. all understandable i have 700 dollars of equipment but the minnute he threatned me that was it. he would have never know if i had 2 if i didnt call him and tell him about it. and if he did catch it but i denyed it he would be s.o.l.
slivia-junkie is offline  
Old 06-06-2005, 09:41 PM   #16
driftyour40
Zilvia Addict
 
driftyour40's Avatar
 
Join Date: Jul 2003
Location: SoCal
Age: 42
Posts: 644
Trader Rating: (1)
driftyour40 is a jewel in the roughdriftyour40 is a jewel in the roughdriftyour40 is a jewel in the roughdriftyour40 is a jewel in the roughdriftyour40 is a jewel in the roughdriftyour40 is a jewel in the roughdriftyour40 is a jewel in the roughdriftyour40 is a jewel in the rough
Feedback Score: 1 reviews
have someone drive you to the ups store, and end the bullshit then because of the way you have been treated never use HT again. Or even better next time they call you tell them to mail you a shipping order and just drop off the box. Easy fix.
driftyour40 is offline  
Old 06-06-2005, 09:48 PM   #17
S14DB
AFC #1
 
S14DB's Avatar
 
Join Date: Oct 2003
Location: 昨晩あなたのお母さんの家
Posts: 20,181
Trader Rating: (3)
S14DB is close to perfectionS14DB is close to perfectionS14DB is close to perfectionS14DB is close to perfectionS14DB is close to perfectionS14DB is close to perfectionS14DB is close to perfectionS14DB is close to perfectionS14DB is close to perfectionS14DB is close to perfectionS14DB is close to perfection
Feedback Score: 3 reviews
Ship it back you tool!

Zilvia is no a grievance fourm...
S14DB is offline  
Old 06-07-2005, 01:26 AM   #18
mrmephistopheles
Magnanimous Justice Distribution Service
 
mrmephistopheles's Avatar
 
Join Date: Mar 2002
Location: BFE
Age: 22
Posts: 14,364
Trader Rating: (9)
mrmephistopheles has disabled reputation
Feedback Score: 9 reviews
no kidding.

'boo hoo, i'm getting hassled about having something i didn't pay for'

send it back, quit whining.

HT are a well established biz in the 240 community, don't dick them over.
__________________
Quote:
Originally Posted by PHLIP
just a sec, embarrassing someone
mrmephistopheles is offline  
Closed Thread

Bookmarks


Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -6. The time now is 05:17 PM.


Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.
vB.Sponsors
Copyright ? 1998 - 2022, Zilvia.net