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Old 08-25-2005, 10:29 PM   #1
bing
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Join Date: Oct 2001
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Feedback Score: 21 reviews
Touge factory

*edit in year 2010... this thread was from like 2005... the content is/was true but seems a little in appropriate now given that the product in question wsa disco'd shortly there after. All subsequent dealings with them have been satisfactory in every respect.

not deleting anything but recolouring it to make it really hard for you to read...

__________________________


hate to start a thread like this with a negative, but i posted it in the driftfactory section by mistake. rather than wait for someone to make a TF thread i just started one.

___________________________

i had a very bad experience with Tougefactory,

i was one of the unlucky persons who bought their 'adjustable spacers'

basically they were spacer plates with some grade 3 bolts instead studs.

needless to say the 'bolts' (not studs) all but fell apart while i was on the highway and nearly killed myself and 2 passengers.

the rounded lugs that held the spacer to the hub were softer than human flesh and i had to replace them almost immediately.

i ended up getting real grade 8 hardware for the bolts and studs and it sorta worked.

i complained to TF and they admitted that some people had had similar issues but they refused to stand by their product.

the whole incident was well documented with pictures of the bolts they provided that literally melted away. the lug dragged right across the threads and left it the bolt bare.

i told them that i had to replace the provided hardware with grade 8 stuff and they said that in order for me to get a refund i had to send them all the spacers and plates along with the hardware that I UPGRADED TOO....

i told them i couldnt because i couldnt take the things off until i got new spacers because my wheels wouldnt clear my brakes.

in the end i just said forget it and the spacers are still sitting in my garage.

BOOO TOUGE FACTORY....

they seemed cool, i like their site and $hit and they might have benefitted from the $40,000 + i have spent on 240sx gear this year but i refuse to spend my money with persons who dont stand by their shit. instead i buy from the places that have issued me refunds on defective parts.

i myself have issued many refunds, even on used stuff without this kind of danger involved.

thumbs way down here...
__________________
www.son240sx.org /// www.nyspeed.com

Last edited by bing; 05-08-2010 at 12:34 PM..
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