Local parts stores

[tcg5014]

I manage an Advance and a lot of times people who have cars with swapped motors just come in with the wrong attitude. Yes, I, understand you have the part number you need, but remember not everyone working there is big into whatever type of car you are, and our systems are designed to work on year, make and model. I don't really ever get this from import cars, but the guys with 350 chevy motors are famous for it. They just walk in and say I need such and such for a 350 and when you ask them what car, because that will make it much faster, they get all pissed and say, well its a race car, it doesn't matter what car. Hahaha, just remember, yes all of our stores have a guy, "who has been working on cars for 30 years" that is a dumba$$, but some of us are there to help

[blueshark123]

Originally Posted by tcg5014

I manage an Advance and a lot of times people who have cars with swapped motors just come in with the wrong attitude. Yes, I, understand you have the part number you need, but remember not everyone working there is big into whatever type of car you are, and our systems are designed to work on year, make and model. I don't really ever get this from import cars, but the guys with 350 chevy motors are famous for it. They just walk in and say I need such and such for a 350 and when you ask them what car, because that will make it much faster, they get all pissed and say, well its a race car, it doesn't matter what car. Hahaha, just remember, yes all of our stores have a guy, "who has been working on cars for 30 years" that is a dumba$$, but some of us are there to help

OP had a part number, thats all u need to look up the part. I have gotten into lots of arguments with fucking dumbasses in aoutzone/pepboys. The last one was because some guy wanted to be a smart ass. I asked for some parts for a 03 ford mustang v6 i needed a oil filter for a friend of mine. He then made me repeat myself like 5 times to him cause he was fucking slow as shit to look up the car and kept forgetting what the fuck i said 2 seconds ago. Then he tried to get smart with me by telling that v6 are for f@@s and i should get a v8. I told him to shut the fuck up before i put him in his place. He then got scared when i got pissed off i went to the manager for help he got in trouble.The fucking kid drives a primered honda. Now every time i need something i just get on the computer myself and look it up

[dudermagee]

I don't even bother with those fuck sticks unless I'm really desperate
internet parts ftw

But last week I needed to get some rubber hose for a custom cover to protect my re-routed harness.
The dumbass kept asking me what car it was for, I kept telling him it doesn't matter just show me what size hoses you have.
Finally the manager came back from his smoke break and let me go into the back where they had them, took me 10 seconds to figure out what I wanted.

[zerodameaon]

I had one Autozone that I liked going to but 9 out of 10 people working there were import enthusiasts and most of them Nissan. Now that the store moved down the road its mostly (no offense) women working there now and while they may know stuff about cars its not about swaps.

[towlie]

Originally Posted by dudermagee

I don't even bother with those fuck sticks unless I'm really desperate
internet parts ftw

Yes

I really only purchase fluids from my local auto parts store

That and occasionally tools

[tcg5014]

Originally Posted by blueshark123

OP had a part number, thats all u need to look up the part. I have gotten into lots of arguments with fucking dumbasses in aoutzone/pepboys. The last one was because some guy wanted to be a smart ass. I asked for some parts for a 03 ford mustang v6 i needed a oil filter for a friend of mine. He then made me repeat myself like 5 times to him cause he was fucking slow as shit to look up the car and kept forgetting what the fuck i said 2 seconds ago. Then he tried to get smart with me by telling that v6 are for f@@s and i should get a v8. I told him to shut the fuck up before i put him in his place. He then got scared when i got pissed off i went to the manager for help he got in trouble.The fucking kid drives a primered honda. Now every time i need something i just get on the computer myself and look it up

Yes I understand that, but everyone I hire isn't huge into cars, a lot of people that enjoy cars work in other industries that pay much better than part time at your local advance. Also I don't think you guys realize or maybe you do that well over half of our customers through out the day, are morons who know zero about cars. I know it's not really fair for people who know what they are doing, but I just assume everyone that walks in is an idiot until they show me they are not. Like a lot of people have already said, if you want good service go back to the same store and make friends with atleast 1 person there. I have a lot of customers who come in for just me, thats the way to get what you want, when you want and fast.

[Brentbohn]

Originally Posted by tcg5014

I manage an Advance and a lot of times people who have cars with swapped motors just come in with the wrong attitude. Yes, I, understand you have the part number you need, but remember not everyone working there is big into whatever type of car you are, and our systems are designed to work on year, make and model. I don't really ever get this from import cars, but the guys with 350 chevy motors are famous for it. They just walk in and say I need such and such for a 350 and when you ask them what car, because that will make it much faster, they get all pissed and say, well its a race car, it doesn't matter what car. Hahaha, just remember, yes all of our stores have a guy, "who has been working on cars for 30 years" that is a dumba$$, but some of us are there to help

VALID POINT now go fuck yourself and get a better job, I have managed a checkers for many years and my guys were trained to LISTEN to the customer no matter what they had. If a guy comes in looking for a specific part number, then dont ARGUE! Second point of reference, your statement knowing what car makes it faster, bull shit, that just allows your ill advised staff to use the computer as a crutch. LOL I love going to AZ PB or Advance and ask to see them use a book.

[jdmpure]

Originally Posted by tcg5014

I manage an Advance and a lot of times people who have cars with swapped motors just come in with the wrong attitude. Yes, I, understand you have the part number you need, but remember not everyone working there is big into whatever type of car you are, and our systems are designed to work on year, make and model. I don't really ever get this from import cars, but the guys with 350 chevy motors are famous for it. They just walk in and say I need such and such for a 350 and when you ask them what car, because that will make it much faster, they get all pissed and say, well its a race car, it doesn't matter what car. Hahaha, just remember, yes all of our stores have a guy, "who has been working on cars for 30 years" that is a dumba$$, but some of us are there to help

I too am a team member with Advance, was an Assistant Manager for nearly 7 years, and now and am there part time at nights. I am educated, have a degree in automotive technology and have been into the import scene for over 15 years now. I live in an area where imports are not highly regarded by most in the area but the younger generation are into imports. I have a plethora of knowledge on import cars but have some basic knowledge on domestics as well. I feel that a team member in any parts store should be well rounded on all cars no matter what even if they "specialize" in a certain type of vehicle. I get asked and have been for parts for tractors, lawn mowers, jet skis, motorcycles, race cars etc. Yes I too have gotten told "it doesn't matter...there all the same" Experience tells me to work with people and explain and educate them, trust me it makes life easier in the end. Its what good customer service is all about. If a part number was given, cross it over. If it doesn't pull up on the computer, pull out the paper catalog and work with it that way. Guaranteed you will find exactly what the customer needs and they will come back and shop at that store because they were taken care of and got what they needed with no guff... that's what separate good parts guys from the rest!