Touge factory - Zilvia.net Forums | Nissan 240SX (Silvia) and Z (Fairlady) Car Forum

bing · 08-25-2005, 10:29 PM

*edit in year 2010... this thread was from like 2005... the content is/was true but seems a little in appropriate now given that the product in question wsa disco'd shortly there after. All subsequent dealings with them have been satisfactory in every respect.

not deleting anything but recolouring it to make it really hard for you to read...

__________________________

hate to start a thread like this with a negative, but i posted it in the driftfactory section by mistake. rather than wait for someone to make a TF thread i just started one.

___________________________

i had a very bad experience with Tougefactory,

i was one of the unlucky persons who bought their 'adjustable spacers'

basically they were spacer plates with some grade 3 bolts instead studs.

needless to say the 'bolts' (not studs) all but fell apart while i was on the highway and nearly killed myself and 2 passengers.

the rounded lugs that held the spacer to the hub were softer than human flesh and i had to replace them almost immediately.

i ended up getting real grade 8 hardware for the bolts and studs and it sorta worked.

i complained to TF and they admitted that some people had had similar issues but they refused to stand by their product.

the whole incident was well documented with pictures of the bolts they provided that literally melted away. the lug dragged right across the threads and left it the bolt bare.

i told them that i had to replace the provided hardware with grade 8 stuff and they said that in order for me to get a refund i had to send them all the spacers and plates along with the hardware that I UPGRADED TOO....

i told them i couldnt because i couldnt take the things off until i got new spacers because my wheels wouldnt clear my brakes.

in the end i just said forget it and the spacers are still sitting in my garage.

BOOO TOUGE FACTORY....

they seemed cool, i like their site and $hit and they might have benefitted from the $40,000 + i have spent on 240sx gear this year but i refuse to spend my money with persons who dont stand by their shit. instead i buy from the places that have issued me refunds on defective parts.

i myself have issued many refunds, even on used stuff without this kind of danger involved.

thumbs way down here...

Happy240sx · 08-26-2005, 08:26 AM

Sucks Bing...

free7unch · 08-26-2005, 12:08 PM

not to mention horrible packaging.

nicku · 02-26-2008, 10:38 AM

Rob from Touge Factory is very very helpful. I had two different problems on my stance gr+ fronts and rears. And I felt so bad to call him twice to tell him my problem because I felt like it is very troublesome for him. But actually, he was very glad to help. Touge Factory ++++++++

LongGrain · 02-26-2008, 01:40 PM

TF gets a thumbs up from me.

4bangers · 02-27-2008, 03:24 AM

yeah, I like the customer service of stance, but I heard their coils is having problem with noise/clunk camber plate. have they fix it yet? I'm about to buy it but scared.

4bangers · 02-27-2008, 12:00 PM

how come there are still people making thread about their coil making noises? I have to give you guy prop for good services, but the fixing thing is not really there yet. I really like stance but how to fix the noises?

Brian W. · 02-28-2008, 11:55 AM

^^^^hahaha.

Rob & TF are gooooooooooooood!

A+++++

A Spec Products · 02-28-2008, 11:59 AM

Rob is the homey

I've been doing business with him and TF for awhile, always ALL GOOD IN DA HOOD

A+++++ indeeed

khilgers · 03-11-2008, 01:20 PM

Free bump for Touge Factory. I've gotten my RPF1's, oil cooler, steering wheel, and a set of drift spares from them. Great people to deal with, I would highly recommend them. And if your in the midwest it's always nice to support a semi-local shop.

qt_240 · 03-11-2008, 07:15 PM

Touge Factory is an Awsome place.. great people.. carry great products.. recommend them 150%.. They've went out of their way for me.. countless times...

ellisonrox · 07-23-2008, 08:32 PM

just got my circuit sports headlight covers

everything went very smoothly, just as expected

thumbs up.

wisDOMination · 01-19-2010, 02:20 PM

+1 for Touge Factory
Hooked it up with shipping
Thank guys!

MadboostSX · 02-17-2010, 03:59 PM

First off I want to say I have never dealt with either company until today, I didn't even know they were local to me until this morning.

I am in the middle of a pretty major build right now and was in need of a few parts. I found Origin's website and inquired about a set of S14.5 fenders. The people at Origin got back to me within a few minutes of pm'ing and gave me a price I could work with and offered me the chance to come pick up rather then ship since I'm local. I must have asked these guys 1000 questions all answered within a few minutes and without any attitude or rush. After further questioning I asked about the availability of a S15 radiator support. They said they could get it and gave me a hell of a price. I agreed right away and they went to work on securing it from Nissan in CA.

I went up to Origin to pick up the fenders at around 1pm today. Not knowing that Stance, Touge Factory, Origin and all these other companies were under the same flag. When I walked in I was greeted by one of the sales staff who promptly asked if I needed assistance. Sort of blown away by how nice their show room was I stuttered and then said I was there to pick up the fenders I pm'ed them about. After only a few minutes to setup my account they had me on my way product in hand. Within 2 hours I had a phone call from Touge Factory letting me know that Nissan had the radiator support in stock and that it was $50 less out the door then they quoted me only hours earlier! Note I already agreed on a higher price! This speaks volumes about this organization and I just wanted to let everyone know.

Now that all being said I haven't mounted my fenders yet being I got them 4 hours ago but I hear great things about the quality of parts from them so I assume the rest of my transaction will go smoothly. My radiator support is on the way and I will deff be using these guys again.

A++++++ Highly recommend using Origin, Touge Factory, Stance etc.... They are stand up people!

scottie · 07-30-2010, 02:35 PM

Highly recommend them! They took care of me on a HJC helmet. They had it shipped same day, with a blue visor, helmet case and even made a visor trim with my forum name. Very satisfied!

chiboy002 · 07-31-2010, 09:12 PM

hell yeah touge factory is the fucking shit. Them along with THMotorsports are amazing. THMotorsports has hooked me up on TONS of stainless steel lines, and my stances. Touge Factory hooked me up when lugs broke and i needed a clutch line. FTW!

CaptainVlad · 08-02-2010, 09:45 AM

Love TF. I have dealt with Jamie, and Scott thus far. Both are very helpful, and really want to help people out.

Their customer service is awesome, and everyone there is extremely courteous.

Really surprised with what the first post says, because TF has been nothing but good to me..

I am also about 15-20 minutes away from them, so I always just go in person.

yellowxhoodie · 08-10-2010, 08:57 PM

Went to TF the other day for a NRG QR and Hub.
I asked them if they priced matched because a certain website had the same shit listed for about $50 cheaper.
didnt realize i was looking at the V2 QR on the other site and the V2.5 on TF.

even after all that, they not only matched the price, they went lower.

awesome customer service, knowledgeable staff, great prices, etc.

VIPCefiro · 10-05-2010, 01:51 PM

Touge Factory FTW. Picked up my RSR ex-mag from them at a great price, not to mention that I had trouble sourcing a brand new one to begin with. They were patient with my order, as I originally had to defer due to other engine problems. Shipping was blazing fast to Hawaii, and got the coveted RSR t-shirt safely in a separate mailing (they didn't just stuff it in the exhaust box when they easily could have). Couldn't of been any happier with my transaction.

chiboy002 · 10-15-2010, 12:30 PM

Jaime at touge factory is my man. He's the guy who i have always been helped by. Ordered a valve stem this weekend, Work USA lost my order so he pulled one from the display rims and let me use it till my valve stem comes next week (i need my wheels for a drift day this weekend.)

He also doesnt care if i pay in either a bunch of singles/coins or in 100$s LOL

much love for Jaime/TF family,
Shayan

yingiang · 01-07-2011, 10:58 PM

bought a few shift knobs from them...good sponsor

sidewaysil80 · 01-07-2011, 11:58 PM

i've been pretty loyal and only purchased from enjuku...however over black friday i had a shit ton to order and went were the prices were best. i put together a pretty large order and scott got back to me promptly and even extended the black friday pricing till i was ready to place the order. they fucked up and 1 of 4 wheels was the wrong finish. before i could "oh shit" a return ship was in the mailbox waiting for me WITH the right wheel. awesome guys and i will now utilize them with enjuku. thanks scott!

Imarvin240 · 01-08-2011, 10:38 AM

love TF, really helpful when it comes to asking questions and they are very quick to respond.

RAMM · 01-16-2011, 05:22 PM

Touge Factory Works is FANTASTIC. Car went it to complete my KA-T setup, and while it was there I was so satisfied with their work, that I had them do more! Im not the type of person to be sending my car off to shops, since I would rather do the work myself, but TFWorks has definitely impressed me. Work done - KA-T setup, Aero, O-ringed Head, and more...

My S14 will be going back there in the spring time for some ducting work, cornerbalance and racealignment.

A+

adamvann3 · 01-21-2011, 08:32 AM

Nothing but the best from these guys.

Was in need of a coilover system for the z31, they aided in setting it up. Ordered wheels and wanted different color vinyl than provided, no problem. There black friday sales are next to none.

Wreckless35 · 01-24-2011, 08:52 AM

I have done several amounts of business with TougeFactory in the past (S14 front Origin 20mm fenders, Megan racing cat delete testpipe & rear subframe bar, etc. etc.) & have always had good dealings with them. They are a good company with alot of useful parts for decent prices. Will shop with them again if necessary.

slideways90 · 03-05-2011, 11:09 AM

first time dealing with Touge Factory and i am super impressed with their amount of product but as for the shipping and handling of my product i am a little disappointed. I placed my order on the 28th and it didnt ship till the 2nd. thus this in the only issue i have had being my first business transaction with them.

tredmkv · 03-21-2011, 06:01 PM

Dealing with touge factory in person is alot more pleasing than dealing with them emailing back and forth takes a long time for them to respond.

s13 drifta · 03-23-2011, 09:34 AM

Ive done business with Jamie at TF and he is a good person to deal with. Answered all my questions and was very helpful. Will do business again.

tricky_ab · 04-01-2011, 10:26 AM

I've done business with them in the past and I'd be sure to hit them up again in the future. The shipping time was great (to Canada) and they answered all of my questions whenever I had them.

A+ in my books!

08-25-2005, 10:29 PM	#1
bing Post Whore! Join Date: Oct 2001 Location: ontario canada Posts: 2,699 Trader Rating: (21) Feedback Score: 21 reviews	Touge factory edit in year 2010... this thread was from like 2005... the content is/was true but seems a little in appropriate now given that the product in question wsa disco'd shortly there after. All subsequent dealings with them have been satisfactory in every respect. not deleting anything but recolouring it to make it really hard for you to read... __________________________ hate to start a thread like this with a negative, but i posted it in the driftfactory section by mistake. rather than wait for someone to make a TF thread i just started one. ___________________________ i had a very bad experience with Tougefactory, i was one of the unlucky persons who bought their 'adjustable spacers' basically they were spacer plates with some grade 3 bolts instead studs. needless to say the 'bolts' (not studs) all but fell apart while i was on the highway and nearly killed myself and 2 passengers. the rounded lugs that held the spacer to the hub were softer than human flesh and i had to replace them almost immediately. i ended up getting real grade 8 hardware for the bolts and studs and it sorta worked. i complained to TF and they admitted that some people had had similar issues but they refused to stand by their product. the whole incident was well documented with pictures of the bolts they provided that literally melted away. the lug dragged right across the threads and left it the bolt bare. i told them that i had to replace the provided hardware with grade 8 stuff and they said that in order for me to get a refund i had to send them all the spacers and plates along with the hardware that I UPGRADED TOO.... i told them i couldnt because i couldnt take the things off until i got new spacers because my wheels wouldnt clear my brakes. in the end i just said forget it and the spacers are still sitting in my garage. BOOO TOUGE FACTORY.... they seemed cool, i like their site and $hit and they might have benefitted from the $40,000 + i have spent on 240sx gear this year but i refuse to spend my money with persons who dont stand by their shit. instead i buy from the places that have issued me refunds on defective parts. i myself have issued many refunds, even on used stuff without this kind of danger involved. thumbs way down here... __________________ www.son240sx.org /// www.nyspeed.com Last edited by bing; 05-08-2010 at 12:34 PM..*

02-26-2008, 10:38 AM	#4
nicku Zilvia Junkie Join Date: Aug 2007 Location: St. Cloud, MN Age: 40 Posts: 545 Trader Rating: (0) Feedback Score: 0 reviews	touge factory- Rob Rob from Touge Factory is very very helpful. I had two different problems on my stance gr+ fronts and rears. And I felt so bad to call him twice to tell him my problem because I felt like it is very troublesome for him. But actually, he was very glad to help. Touge Factory ++++++++

02-28-2008, 11:55 AM	#8
Brian W. Zilvia.net Advertiser Join Date: Feb 2004 Location: Baltimore, MD Age: 41 Posts: 1,146 Trader Rating: (8) Feedback Score: 8 reviews	^^^^hahaha. Rob & TF are gooooooooooooood! A+++++ __________________ www.ma-motorsports.com -Fab work, builds, swaps, dyno tuning

02-28-2008, 11:59 AM	#9
A Spec Products Post Whore! Join Date: Mar 2005 Location: Socal! Off 60/605 Posts: 7,256 Trader Rating: (27) Feedback Score: 27 reviews	Rob is the homey I've been doing business with him and TF for awhile, always ALL GOOD IN DA HOOD A+++++ indeeed __________________ A SPEC PRODUCTS CORP AME Wheels, Advan, ARC, Gram Lights, Nardi, Personal, Recaro, Works Bell, Work Wheels, Volk Racing, 5Zigen, & more! 626.618.1100 x 103 / aim: aspectuan Advertiser's Specials! Read / Give Feedback! Please Rate Us!

02-17-2010, 03:59 PM	#14
MadboostSX Leaky Injector Join Date: Oct 2006 Location: Chicago Age: 43 Posts: 85 Trader Rating: (2) Feedback Score: 2 reviews	Origin and Touge Factory -Review- First off I want to say I have never dealt with either company until today, I didn't even know they were local to me until this morning. I am in the middle of a pretty major build right now and was in need of a few parts. I found Origin's website and inquired about a set of S14.5 fenders. The people at Origin got back to me within a few minutes of pm'ing and gave me a price I could work with and offered me the chance to come pick up rather then ship since I'm local. I must have asked these guys 1000 questions all answered within a few minutes and without any attitude or rush. After further questioning I asked about the availability of a S15 radiator support. They said they could get it and gave me a hell of a price. I agreed right away and they went to work on securing it from Nissan in CA. I went up to Origin to pick up the fenders at around 1pm today. Not knowing that Stance, Touge Factory, Origin and all these other companies were under the same flag. When I walked in I was greeted by one of the sales staff who promptly asked if I needed assistance. Sort of blown away by how nice their show room was I stuttered and then said I was there to pick up the fenders I pm'ed them about. After only a few minutes to setup my account they had me on my way product in hand. Within 2 hours I had a phone call from Touge Factory letting me know that Nissan had the radiator support in stock and that it was $50 less out the door then they quoted me only hours earlier! Note I already agreed on a higher price! This speaks volumes about this organization and I just wanted to let everyone know. Now that all being said I haven't mounted my fenders yet being I got them 4 hours ago but I hear great things about the quality of parts from them so I assume the rest of my transaction will go smoothly. My radiator support is on the way and I will deff be using these guys again. A++++++ Highly recommend using Origin, Touge Factory, Stance etc.... They are stand up people! Last edited by MadboostSX; 02-17-2010 at 04:56 PM..

08-26-2005, 08:26 AM	#2
Happy240sx Leaky Injector Join Date: Dec 2004 Location: Toronto Posts: 57 Trader Rating: (1) Feedback Score: 1 reviews	Sucks Bing...

08-26-2005, 12:08 PM	#3
free7unch Join Date: May 2005 Location: san jose Posts: 23 Trader Rating: (0) Feedback Score: 0 reviews	not to mention horrible packaging.

02-26-2008, 01:40 PM	#5
LongGrain Post Whore! Join Date: Sep 2006 Location: Midwest Posts: 2,741 Trader Rating: (5) Feedback Score: 5 reviews	TF gets a thumbs up from me.

02-27-2008, 03:24 AM	#6
4bangers Zilvia Junkie Join Date: Nov 2007 Location: wa Age: 26 Posts: 367 Trader Rating: (3) Feedback Score: 3 reviews	yeah, I like the customer service of stance, but I heard their coils is having problem with noise/clunk camber plate. have they fix it yet? I'm about to buy it but scared.

02-27-2008, 12:00 PM	#7
4bangers Zilvia Junkie Join Date: Nov 2007 Location: wa Age: 26 Posts: 367 Trader Rating: (3) Feedback Score: 3 reviews	how come there are still people making thread about their coil making noises? I have to give you guy prop for good services, but the fixing thing is not really there yet. I really like stance but how to fix the noises?

03-11-2008, 01:20 PM	#10
khilgers Zilvia Addict Join Date: Oct 2005 Location: Twin Cities Age: 44 Posts: 893 Trader Rating: (0) Rides Gallery: khilgers Feedback Score: 0 reviews	Free bump for Touge Factory. I've gotten my RPF1's, oil cooler, steering wheel, and a set of drift spares from them. Great people to deal with, I would highly recommend them. And if your in the midwest it's always nice to support a semi-local shop.

03-11-2008, 07:15 PM	#11
qt_240 Nissanaholic! Join Date: Jan 2005 Location: CHI Posts: 2,122 Trader Rating: (3) Feedback Score: 3 reviews	Touge Factory is an Awsome place.. great people.. carry great products.. recommend them 150%.. They've went out of their way for me.. countless times...

07-23-2008, 08:32 PM	#12
ellisonrox Zilvia Junkie Join Date: Feb 2006 Location: Downey, CA Posts: 409 Trader Rating: (3) Feedback Score: 3 reviews	just got my circuit sports headlight covers everything went very smoothly, just as expected thumbs up.

01-19-2010, 02:20 PM	#13
wisDOMination Leaky Injector Join Date: Dec 2005 Location: Hawaii (ha-vuh-e) Posts: 148 Trader Rating: (3) Feedback Score: 3 reviews	+1 for Touge Factory Hooked it up with shipping Thank guys!

07-30-2010, 02:35 PM	#15
scottie Zilvia FREAK! Join Date: Nov 2003 Location: asluT Posts: 1,287 Trader Rating: (11) Feedback Score: 11 reviews	Touge Factory Highly recommend them! They took care of me on a HJC helmet. They had it shipped same day, with a blue visor, helmet case and even made a visor trim with my forum name. Very satisfied!

07-31-2010, 09:12 PM	#16
chiboy002 Post Whore! Join Date: Mar 2010 Location: ◙ Posts: 4,435 Trader Rating: (21) Feedback Score: 21 reviews	hell yeah touge factory is the fucking shit. Them along with THMotorsports are amazing. THMotorsports has hooked me up on TONS of stainless steel lines, and my stances. Touge Factory hooked me up when lugs broke and i needed a clutch line. FTW! __________________ street dancer. GLEAM

08-02-2010, 09:45 AM	#17
CaptainVlad Zilvia Junkie Join Date: Oct 2007 Location: Chicago, Illinois Age: 34 Posts: 331 Trader Rating: (4) Feedback Score: 4 reviews	Love TF. I have dealt with Jamie, and Scott thus far. Both are very helpful, and really want to help people out. Their customer service is awesome, and everyone there is extremely courteous. Really surprised with what the first post says, because TF has been nothing but good to me.. I am also about 15-20 minutes away from them, so I always just go in person.

08-10-2010, 08:57 PM	#18
yellowxhoodie Zilvia FREAK! Join Date: Dec 2009 Location: Chicago Posts: 1,092 Trader Rating: (12) Feedback Score: 12 reviews	Went to TF the other day for a NRG QR and Hub. I asked them if they priced matched because a certain website had the same shit listed for about $50 cheaper. didnt realize i was looking at the V2 QR on the other site and the V2.5 on TF. even after all that, they not only matched the price, they went lower. awesome customer service, knowledgeable staff, great prices, etc.

10-05-2010, 01:51 PM	#19
VIPCefiro Leaky Injector Join Date: Jun 2005 Location: 808 Honolulu Posts: 104 Trader Rating: (0) Feedback Score: 0 reviews	Touge Factory FTW. Picked up my RSR ex-mag from them at a great price, not to mention that I had trouble sourcing a brand new one to begin with. They were patient with my order, as I originally had to defer due to other engine problems. Shipping was blazing fast to Hawaii, and got the coveted RSR t-shirt safely in a separate mailing (they didn't just stuff it in the exhaust box when they easily could have). Couldn't of been any happier with my transaction.

10-15-2010, 12:30 PM	#20
chiboy002 Post Whore! Join Date: Mar 2010 Location: ◙ Posts: 4,435 Trader Rating: (21) Feedback Score: 21 reviews	Jaime at touge factory is my man. He's the guy who i have always been helped by. Ordered a valve stem this weekend, Work USA lost my order so he pulled one from the display rims and let me use it till my valve stem comes next week (i need my wheels for a drift day this weekend.) He also doesnt care if i pay in either a bunch of singles/coins or in 100$s LOL much love for Jaime/TF family, Shayan __________________ street dancer. GLEAM

01-07-2011, 10:58 PM	#21
yingiang Zilvia FREAK! Join Date: Mar 2007 Location: Dallas Age: 40 Posts: 1,306 Trader Rating: (17) Feedback Score: 17 reviews	bought a few shift knobs from them...good sponsor

01-07-2011, 11:58 PM	#22
sidewaysil80 Nissanaholic! Join Date: Jun 2008 Location: NoVA Age: 38 Posts: 1,711 Trader Rating: (23) Feedback Score: 23 reviews	i've been pretty loyal and only purchased from enjuku...however over black friday i had a shit ton to order and went were the prices were best. i put together a pretty large order and scott got back to me promptly and even extended the black friday pricing till i was ready to place the order. they fucked up and 1 of 4 wheels was the wrong finish. before i could "oh shit" a return ship was in the mailbox waiting for me WITH the right wheel. awesome guys and i will now utilize them with enjuku. thanks scott!

01-08-2011, 10:38 AM	#23
Imarvin240 Nissanaholic! Join Date: Dec 2010 Location: king of prussia, PA! Posts: 1,721 Trader Rating: (18) Feedback Score: 18 reviews	love TF, really helpful when it comes to asking questions and they are very quick to respond.

01-16-2011, 05:22 PM	#24
RAMM Leaky Injector Join Date: Sep 2007 Location: Chicagoland Posts: 72 Trader Rating: (0) Feedback Score: 0 reviews	TF Works Touge Factory Works is FANTASTIC. Car went it to complete my KA-T setup, and while it was there I was so satisfied with their work, that I had them do more! Im not the type of person to be sending my car off to shops, since I would rather do the work myself, but TFWorks has definitely impressed me. Work done - KA-T setup, Aero, O-ringed Head, and more... My S14 will be going back there in the spring time for some ducting work, cornerbalance and racealignment. A+ __________________ http://eloquentlytrack.wordpress.com

01-21-2011, 08:32 AM	#25
adamvann3 Leaky Injector Join Date: Dec 2010 Location: SE Wi Posts: 92 Trader Rating: (0) Feedback Score: 0 reviews	Nothing but the best from these guys. Was in need of a coilover system for the z31, they aided in setting it up. Ordered wheels and wanted different color vinyl than provided, no problem. There black friday sales are next to none. __________________ 88ss 368

03-05-2011, 11:09 AM	#27
slideways90 Leaky Injector Join Date: Jan 2007 Location: Charlotte, NC Posts: 111 Trader Rating: (0) Feedback Score: 0 reviews	first time dealing with Touge Factory and i am super impressed with their amount of product but as for the shipping and handling of my product i am a little disappointed. I placed my order on the 28th and it didnt ship till the 2nd. thus this in the only issue i have had being my first business transaction with them.

03-21-2011, 06:01 PM	#28
tredmkv Leaky Injector Join Date: Dec 2009 Location: Bolingbrook, IL Age: 36 Posts: 75 Trader Rating: (10) Feedback Score: 10 reviews	Dealing with touge factory in person is alot more pleasing than dealing with them emailing back and forth takes a long time for them to respond.

03-23-2011, 09:34 AM	#29
s13 drifta Post Whore! Join Date: Aug 2006 Location: Gardnerville,NV Posts: 2,515 Trader Rating: (105) Feedback Score: 105 reviews	Ive done business with Jamie at TF and he is a good person to deal with. Answered all my questions and was very helpful. Will do business again. __________________ PM me for s13 or s14 parts!

04-01-2011, 10:26 AM	#30
tricky_ab Post Whore! Join Date: Sep 2008 Location: It's dark, and hell is hot! Posts: 9,414 Trader Rating: (23) Feedback Score: 23 reviews	I've done business with them in the past and I'd be sure to hit them up again in the future. The shipping time was great (to Canada) and they answered all of my questions whenever I had them. A+ in my books!