Tf outer tie rod ends quality?

[e30gangsta]

Swiss can you post a link to the good quality rod ends you purchased? Thanks.

Originally Posted by SwissPatriotRG

I appreciate you coming in here to reply.

Starts off good...

Originally Posted by tougefactory

We have not had issues like this before and because of that we also didn't expect it. We're also very disappointed with what has happened and resolved it as soon as possible.

You know what would have been nice, testing your product before selling it.

Just saying.

Originally Posted by SwissPatriotRG

You are either the most responsive company in the world or are full of shit...

Temper temper. You gotta be civil when dealing with vendors.

Originally Posted by SwissPatriotRG

I had to come to you both times to detail the problem, and if you knew you had a bad batch of rod ends you should have come to me first and told me before I put them on the car. Keep in mind that a tie rod failure on a car is really dangerous, and could get people killed.

Well, thats the difference between a company that tests their product and is pro-active about repairing and replacing defects -- and a company that does not.


I dont see what the big deal is though, because its quite obvious and doesnt require cornering the vendor to get a proper answer. Simply put, they dont build nor do they test their product. Recalling any product post-sale is not a priority. If your part fails, tough titty.

[venom2034]

Come to think about it, I've been dealing with play in my TF outer tie rods for months now and I haven't for the life of me been able to figure out what it was. I thought it was not tight enough and over the past few weeks decided that it was the bearings but I didn't know what to do next. I wish I would have seen this a while ago when I first purchased them. sucks.

[tougefactory]

Originally Posted by venom2034

Come to think about it, I've been dealing with play in my TF outer tie rods for months now and I haven't for the life of me been able to figure out what it was. I thought it was not tight enough and over the past few weeks decided that it was the bearings but I didn't know what to do next. I wish I would have seen this a while ago when I first purchased them. sucks.

Venom - Shoot me an email!

[tougefactory]

Originally Posted by ixfxi

Starts off good...




You know what would have been nice, testing your product before selling it.

Just saying.




Temper temper. You gotta be civil when dealing with vendors.




Well, thats the difference between a company that tests their product and is pro-active about repairing and replacing defects -- and a company that does not.


I dont see what the big deal is though, because its quite obvious and doesnt require cornering the vendor to get a proper answer. Simply put, they dont build nor do they test their product. Recalling any product post-sale is not a priority. If your part fails, tough titty.

We do test all of our products by installing them on our own cars, which sees track and street. Any parts that are designed in house is designed in CAD and we use FEA to test and weak points that might occur in most extreme conditions.

We put our kit together after seeing taiwan and china brands fail within weeks after installing. We wanted to offer higher quality yet still affordable kit to our customers. We have many local customers that track their cars hard with our kits without any issues.

We're doing our best to take care of our customers and make sure they only receive highest quality products.

Thank you!